COVID-19 Course Cancellation Best Practices
Contact reg-maui-support to discuss course cancellations prior to notifying students or asking them to drop courses. We know this is a change from our usual practice. We need to check student records to determine if impacted students should be enrolled in other courses to maintain hours, full-time enrollment, progression towards degree, etc.
COVID-19 Course Cancellation Steps
- Change the Registration Status of the course from Open to Pending.
- Contact reg-maui-support and indicate you need to cancel a course. Include the course number and session. If alternate courses are available to suggest to students, please include the course number(s).
- Our office will partner with advisor and other offices on campus to evaluate each enrolled student.
- The Office of the Registrar will adjust student enrollment and work with the department to contact students.
- The Office of the Registrar will drop student enrollment and work with the department to contact students.
- After all students have been removed from the course, the Office of the Registrar will cancel the course.
Please feel free to call reg-maui-support at 319-467-0781 or email us if you have any questions.
General Course Cancellation Best Practices
Students are enrolled:
- Change the course section registration status to "Pending" in Offerings Planner
- Notify the enrolled student(s) the section is being cancelled. This would be a good time to suggest an alternative course section (if applicable).
- Reg-MAUI-Support will move enrolled students to another section (if applicable) of the same course if another section does not conflict with their schedule. We encourage departments to check student schedules prior to cancellation, and then send Reg-MAUI-Support information for the students to be moved prior to cancellation.
- Once the student is notified, please send firstname.lastname@example.org a follow-up email including:
- Course Subject:Course Number:Section Number
- An explanation that students have been notified
- Due to the impact for those students who have the cancelled section as part of their Preferred Schedules in Schedule Builder, please use the Schedule Builder panel in Offerings Planner to notify those students. See templates available below.
Please be aware that Reg-MAUI-Support will only move students if a course is being cancelled. We need a full listing of the students with their HawkIDs, the section they are currently enrolled in, and the section you would like them moved to.
No Students enrolled:
- Change the section registration status to "Cancelled" in Offerings Planner
- Due to the impact on Schedule Builder for those student who the cancelled section is part of their Preferred Schedules in the Schedule Builder, please use the Schedule Builder panel in Offerings Planner to notify those students. See templates available below.
Cancellation Email Template (Schedule Builder)
You have received this message because you included ABCD:1234:0001 in at least one Preferred Schedule in Schedule Builder. You will not be able to enroll from Preferred Schedules with section 0001 since it has been cancelled.
If you wish to enroll in ABCD:1234 and section 0001 is the only section in your course cart filter or if this section is the only one indicated in your Preferred Schedules, you will need to rebuild your Preferred Schedules with other sections. However, if you have other sections of ABCD:1234 already indicated in your Preferred Schedules, please use those Preferred Schedules to enroll.
Please disregard this message if you are already enrolled in another section of ABCD:1234.