Diploma and Certificate FAQs

Please see below for frequently asked questions about delivery, shipping, ordering, and more.

When will I receive my diploma?

Diplomas for new graduates will be sent to your Diploma Delivery Address approximately eight weeks after graduation.  New graduates will receive both a traditional diploma and a CeDiploma (certified electronic diploma).  Emails will be sent to your diploma delivery email address when your diploma ships and when your CeDiploma is available to download.

Where will my diploma be shipped?

It is very important for you to provide an accurate diploma delivery address.  Diplomas are sent to the address you provided as your Diploma Delivery Address on your degree application in MyUI.  If you do not list a Diploma Delivery Address, the diploma will be mailed to the Residing Address you list on MyUI at the end of your graduating session.  Spring degree applicants must update their Diploma Delivery Address on MyUI before the deadline on May 6, 2022.

Students with a domestic/U.S. Diploma Delivery Address should choose United States Postal Service (USPS) First Class mail as their diploma delivery method.  Diplomas going to an international Diploma Delivery Addresses will be sent using Airmail with a tracking number at no charge. 

You may also choose Fed Ex delivery with tracking.  A FedEx fee ($15 domestic U.S. delivery and $45 international delivery) will be posted to your U-Bill.  FedEx delivery may not speed up the delivery of your diploma as the diplomas will have to be shipped to the UI from our out-of-state printing vendor in order to be processed for FedEx delivery.  Once it is in their possession, FedEx will send you an email with a tracking number.  Spring degree applicants must update their diploma delivery method on MyUI by May 6, 2022.  After May 6, 2022, contact Registrar Diplomas at reg-diploma@uiowa.edu

How do I update my Diploma Delivery Address?

In MyUI, under the Student Information tab, go to Student Life Management and click on the Degree Application link.  If you have an active degree application on file you will see your Diploma Address on the right side of the screen.  To update the Diploma Delivery Address, click on the (edit) link to the left which will open your application.  Scroll down to Diploma Delivery Information and enter your diploma address here.  Be sure to click on the green Save button at the bottom of the screen.  Following the diploma address you will see Delivery Method options.  

Please do not send your diploma to a friend or another 3rd party without using C/O in front of that person's name.  Mail sent with the letters C/O before the name, is sent "in care of" someone else and lets the Post Office know they should deliver your mail to the person living at that address. Using C/O is a way to ensure that the Post Office does not return your diploma to the UI, when they see the package is addressed to someone who does not reside at the address the package has been sent to.  

If the diploma is sent to an incorrect address and it is lost or returned to the Office of the Registrar, it will be necessary for you to provide a corrected address on MyUI and pay a $10 reorder/re-mailing fee.  (If you are unsure where you will be residing at that time, you may want to consider having your diploma sent to a permanent or parent address.)

How will my diploma be shipped to my international address?

Diplomas will be mailed to graduates 6 - 8 weeks after graduation via USPS Airmail with a tracking number.  There is no charge for the original diploma mailing using Airmail.  After diplomas have shipped, an email will be sent to the email address you submitted on your degree application.

You may also choose FedEx delivery with tracking for a $45 fee that will be posted to their U-Bill.  FedEx delivery may not speed up the delivery of your diploma as the diplomas will have to be shipped to the UI from our out-of-state printing vendor in order to be processed for FedEx delivery.  Once it is in their possession, FedEx will send you an email with a tracking number.  

Please be sure to provide a correct Diploma Delivery Address with a correct postal code on your degree application in MyUI.  Your delivery address must be in English, no foreign characters please. 

The FedEx website will only accept 2 lines of 35 characters per line, for address entry, so some words may need to be abbreviated. (Example:  Street = St.; Block = Blk.; Apartment = Apt.)  *It is your responsibility to make sure FedEx can deliver to the address you provide. If your diploma is returned to the UI because it cannot be delivered, the FedEx shipping fees and the return fees will be also charged to your U-Bill.

What happens if my diploma is sent to an incorrect delivery address?

If the diploma is sent to an incorrect address and it is lost or returned to the Office of the Registrar, it will be necessary for you to provide a corrected address on MyUI.  If we have to mail the diploma to a different delivery address than you originally provided, a $10 reorder/re-mailing fee will be charged to your U-Bill.  If you are unsure where you will be residing after graduation, you may want to consider having your diploma sent to a permanent or parent address.  Do not send your diploma to a 3rd party address without using c/o (in care of plus the name of the 3rd party individual).

Can I obtain a CeCertificate or a print certificate if I graduated Spring 2022 or later?

CeCertificates (certified electronic certificates) and print certificates for spring 2022 and later graduates will be available for purchase.

Spring 2022 and later graduates interested in purchasing a CeCertificate and/or print certificate may order them using the Credential Order Form on the registrar’s website: Digital Diplomas and Certificates. A separate order form must be completed for each credential.

Certificates will continue to appear on official transcripts and verification letters. 

CeCertificates are not available if you graduated prior to Spring 2022.

Why must I purchase my UI certificate?

  • Each year, approximately 15% of graduating students earn a certificate, while 100% of graduates earn a degree.
  • The goal of the Office of the Registrar is to provide service to all students and to be good stewards of the University Records and Documents fee which covers, among other things, diplomas and transcripts. The shift to offering both digital and print diplomas has required a reallocation of these resources.
  • This reallocation allows us to better serve all students by offering a CeDiploma AND a printed diploma to all UI graduates.

What if my diploma arrives damaged?

If your diploma is damaged during the delivery process, please take photos of your diploma and the cardboard envelope it arrived in and attach to an email to reg-diploma@uiowa.edu.  Please provide your name, student ID number and address where the new diploma should be mailed.  Diploma Services will order a new diploma for you.  Turn around time will be approximately 3 weeks.

If you care to, you may want to touch base with your mail carrier or local post office reporting the damage to your original diploma, and to let them know that a new diploma will be sent to you soon.  The 10" x 13"cardboard diploma envelope has the words DO NOT FOLD displayed on the front.

What name will appear on my UI Diploma?

Your Official Student Name will appear on your diploma as it does on your University records (MyUI). Your Diploma Name will also appear on your degree application on MyUI. 

International Students:  If you are having your diploma certified in another country you will want your diploma name to match your passport name.  If you need to update your Official Student Name, use the Online Name Change Form and submit it with a copy/image of your passport as documentation to support your name change.

How do I change my name on my University of Iowa student record?

If your name is not correct on MyUI, please complete the Online Name Change Form, (*legal documentation is required for all name changes), and submit with the required documentation as stated on the form.  In order to appear correctly on your diploma, name changes should be processed by the last day of your graduation month.

Why didn’t I receive a diploma after graduation?

  • You may have had a financial hold, such as an overdue U-Bill balance. You will need to notify reg-diplomas@uiowa.edu once your hold is cleared to receive your diploma.  
  • Your diploma address may be incorrect.  
  • You may have participated early/"walked" in the commencement ceremony, but have yet to complete one or more degree requirements. Contact your advisor for details.  Make sure you have applied for degree for the session when all of your degree requirements will be complete.

Will I receive my diploma or my CeDiploma if I have a past due U-Bill?

The University of Iowa will not issue a print or CeDiploma to graduates with past-due U-Bill accounts.  If your account was past due at the time diplomas were mailed, but has been paid, you should contact Diploma Services at reg-diploma@uiowa.edu, to let us know you have paid your U-Bill balance, so we can order a diploma for you. You can view your U-Bill on MyUI under the Student Records tab, under the heading Finances & Billing.

FedEx charges are billed through the University Billing Office, and once charges have been billed, U-Bill payments may be made several ways.  Please contact University Billing Office to find out more about payment options.  

What if I need proof of my degree before diplomas are released?

You might consider ordering a digital copy of your official transcript, once degree notations appear on graduates' student records.  Visit Transcripts at:  https://registrar.uiowa.edu/transcripts.  Ask Transcripts to release your transcript after your degree notation has been added, or "hold for degree".  

Alumni can print their own degree verification by using their HawkID and password through MyUI.  Degree verifications can also be obtained through the National Student Clearinghouse at:  https://registrar.uiowa.edu/verifications

Do minors print on Diplomas?

The notation for your Minor will only appear on your Official Transcript.

Do I receive a diploma for each of my majors?

You'll receive a separate diploma for every unique degree you earned (e.g., BA, BS, BBA). If you pursued one degree with multiple majors, you will receive a single diploma with each major completed at the time the degree was conferred. 

I completed an additional major after I graduated. Will I get a new diploma?

If you complete an additional major after you earn a degree, you won't receive a new version of your diploma. Your diploma shows only your original degree conferral date, so it wouldn't accurately reflect when you completed your additional major.  The additional major notation will appear on your official transcript.

What are the dimensions of University of Iowa diplomas and certificates?

University of Iowa diplomas and certificates are 8.5" x 11".  Graduates will receive diploma for each degree they complete.  Diplomas are not issued for each major.

 

Where can I get a diploma cover?

Please contact the commencement coordinator for your college to find out if they will provide diploma covers for their graduates.  Some but not all colleges may be purchasing and distributing them in the future, or providing a way for students to purchase a diploma cover.

Commencement contacts can be found on the Commencement web page at: https://commencement.uiowa.edu/ceremonies

Can I obtain a CeDiploma (certified electronic diploma) if I graduated prior to Spring 2022?

CeDiplomas for UI graduates fall 2021 or earlier are available for purchase.  For more information about our Legacy CeDiplomas, visit our Duplicate Diploma webpage at:   https://registrar.uiowa.edu/duplicate-diploma