As part of the university’s Enrollment Management division, the Office of the Registrar plays a pivotal role in supporting student retention and success. In Fiscal Year 2025 (FY25), our work was deeply aligned with the University of Iowa Strategic Plan, advancing excellence in teaching and learning, fostering creative discovery, and contributing to transformative societal impact.

Our teams support students at every stage of their academic journey—from onboarding and registration to degree completion and beyond. This comprehensive engagement allows us to identify and remove barriers, streamline processes, and ensure students have the tools and information they need to persist and thrive. Our work is not just transactional—it’s transformational.

We also collaborate closely with faculty and staff to enhance the student experience. By providing accurate data, responsive service, and system enhancements, we help create an environment where students can focus on learning and growth.

Internally, our staff embraced transitions and growth, strengthening operations through professional development and cross-functional collaboration. These efforts have positioned us to meet future challenges with resilience and agility.

As we look ahead, we remain committed to our role within Enrollment Management and to the university’s mission. The work we do—often behind the scenes—has a direct and lasting impact on student retention, success, and the overall health of our academic community.

Shawna Saad, PhD

University Registrar